Reference

What Governs Your Account on x97

Your use of x97 depends on the laws that apply in your region — access and eligibility are governed by your local law, and we ask that you review these terms before opening an account.

Account TermsData HandlingCookie PolicyUser RightsEligible Regions

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How Our Legal Terms Apply to You

x97 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to x97 is conditional on your local law and eligible regions — we do not extend the platform to jurisdictions where it is not permitted. When you open an account, you confirm that you are of legal age in your jurisdiction and that local law

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allows you to use the service. These terms apply to every part of the platform: your account wallet, deposits you make via bKash, Nagad, or Rocket, game rounds, withdrawals, and any communication with our support team. We may update these terms from time to time; continued
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use of your account after a change is posted means you accept the updated version. If any section of these terms is found unenforceable, the rest remain in effect. Your account data — name, contact details, wallet identifiers for bKash, Nagad, or Rocket — is held
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in line with our data policy and used only to operate your account, process transactions, and respond to your queries. We do not sell or share personal data with third parties for marketing. Disputes are handled through the process described in our contact section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

We hold your account data only as long as needed to operate your account and meet any legal retention requirements. You can request a copy of your data or ask us to delete your account by contacting support with your account ID. Cookie settings can be adjusted from the banner that appears on first visit or through your browser settings at any time.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately so we can lock the account and review recent activity.

Data Retention

We keep account data for as long as your account is active and for the period required after closure under applicable rules. You may request details of what we hold at any time.

Cookie Use

We use functional and analytics cookies to keep your session active and understand how the platform is used. No advertising cookies are set without your consent via the cookie banner.

Your Rights

You have the right to access, correct, or request deletion of your personal data. Submit requests through live chat or email with your account ID and we will respond within a reasonable period.

LEGAL CONTACT PATHS

Reach Us for Legal or Policy Questions

If you have a question about these terms, a data request, or a concern about your account, our support team handles legal and policy queries directly. Reach out through the channels below — include your registered account details so we can locate your file and respond accurately.

Live Chat Open the chat window from inside your account dashboard. Available for account queries, data requests, and policy clarifications during support hours.

Email Support Send your legal or data query to our support address. Include your account ID and the specific section of policy your question covers for a faster response.

Account Help Centre Find answers to common legal, data, and eligibility questions in the Help section of your account. Many access and terms queries are covered there without needing to wait.

Common Questions About Terms and Your Rights

These are the questions we hear most often about account rules, data handling, and how our policy works in practice for Bangladesh.

Yes. Eligibility depends on your local law and the regions we support. You are responsible for confirming that accessing x97 is permitted under the laws that apply to you.

Contact support via live chat or email with your account ID and a data access request. We will confirm what we hold and provide it within a reasonable timeframe.

Yes. Send a deletion request through live chat or email. We will close your account and remove your personal data, subject to any retention period required under applicable rules.

Wallet identifiers you provide for bKash, Nagad, or Rocket are stored only to process your transactions. They are not shared with third parties and are removed when your account is deleted.

We post updates to this page and may notify you via your registered contact. Continuing to use your account after a change is posted means you accept the revised terms.

Start with our live chat or email support, including your account ID and a clear description of the issue. Our team will review the matter and respond with next steps.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoFAQ Appx97 App

What Governs Your Account on x97

Data, Cookies, Security and Your Rights

Account Security

Data Retention

Cookie Use

Your Rights

Reach Us for Legal or Policy Questions

Common Questions About Terms and Your Rights

01 Does local law in Bangladesh affect my access to x97?

02 How do I request a copy of my personal data?

03 Can I ask x97 to delete my account and data?

04 What happens to my bKash or Nagad wallet details?

05 How will I know if the legal terms change?

06 Who do I contact if I have a dispute about these terms?

Legal

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